Solve scan to network folder problems
If scan to network folder problems occur, try these solutions:
●
Make sure this feature has been set up. If this feature has not been set up, use the setup wizard in
the HP Device Toolbox (Windows) or HP Utility for Mac OS X software to set it up.
●
Make sure the Scan to Network Folder feature is enabled. If it has been disabled, enable the
feature through the HP Device Toolbox (Windows) or HP Utility for Mac OS X software.
●
Make sure the product is connected to a network.
●
Use the test option on the Scan tab of the HP Device Toolbox (Windows) or the HP Utility (Mac OS
X) to verify the Scan to Network Folder feature is set up correctly.