Solve scan to email problems
If scan to email problems occur, try these solutions:
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Make sure this feature has been set up. If this feature has not been set up, use the setup wizard in
the HP Device Toolbox (Windows) or HP Utility for Mac OS X software to set it up.
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Make sure the Scan to Email feature is enabled. If it has been disabled, enable the feature through
the HP Device Toolbox (Windows) or HP Utility for Mac OS X software.
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Make sure the product is connected to a computer or to a network.