HP LaserJet Pro MFP M521 series - The product name does not appear in the product list in the Print & Fax or Print & Scan list

background image

The product name does not appear in the product list in the Print &
Fax or Print & Scan list

1.

Make sure that the cables are connected correctly and the product is on.

2.

Print a configuration page to check the product name. Verify that the name on the configuration

page matches the product name in the Print & Fax (Print & Scan in Mac OS X v10.7) list.

3.

Use the + button to add the product to the Print & Fax (Print & Scan in Mac OS X v10.7) list.

4.

Replace the USB or network cable with a high-quality cable.