HP LaserJet Pro MFP M521 series - Step 2: Check the cabling or wireless connection

background image

Step 2: Check the cabling or wireless connection


Check the cable connection between the product and the computer. Make sure that the connection

is secure.


Make sure that the cable itself is not faulty by using a different cable, if possible.


If the product is connected to a network, check the following items:

Check the light next to the network connection on the product. If the network is active, the

light is green.

Make sure that you are using a network cable and not a phone cord to connect to the


Make sure the network router, hub, or switch is turned on and that it is working correctly.


Chapter 9 Solve problems


background image

If your computer or the product is connected to a wireless network, low signal quality or

interference might be delaying print jobs.

If the product is connected wirelessly, print a Wireless Network Test Report to verify that the

wireless connection is working correctly.


From the Home screen on the product control panel, touch the Setup button.


Touch the

Self Diagnostics



Touch the

Run Wireless Test

button to print the report.


If you are using a personal firewall system on the computer, it might be blocking communication

with the product. Try temporarily disabling the firewall to see if it is the source of the problem.