Step 1: Make sure that the product is set up correctly
1.
Press the power button to turn on the product or to deactivate the Auto Power Down mode.
2.
Check the power-cable connections.
3.
Make sure that the line voltage is correct for the product power configuration. (See the label on
the back of the product for voltage requirements.) If you are using a power strip and its voltage is
not within specifications, connect the product directly to the wall outlet. If it is already connected to
a wall outlet, try a different outlet.
4.
If none of these measures restores power, contact HP Customer Care.