HP LaserJet Pro MFP M521 series - Solve problems checklist

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Solve problems checklist

Follow these steps when trying to solve a problem with the product.

Step 1: Make sure that the product is set up correctly

Step 2: Check the cabling or wireless connection

Step 3: Check the control panel for error messages

Step 4: Check the paper

Step 5: Check the software

Step 6: Test print functionality

Step 7: Test copy functionality

Step 8: Test the fax functionality

Step 9: Check the toner cartridge

Step 10: Try sending a print job from a computer

Step 11: Verify that the product is on the network