HP LaserJet Pro MFP M521 series - Receive a recorded error message from the phone company when trying to send a fax

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Receive a recorded error message from the phone company when trying to
send a fax

Make sure you dial the fax number correctly, and make sure that the phone service is not blocked.

For example, some phone services might prevent long distance calling.

If an outside line requires a prefix, turn on the

Dial Prefix

option or include the prefix in the speed

dial number.

a. From the Home screen on the product control panel, touch the Setup button.

b. Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

210

Chapter 9 Solve problems

ENWW

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d. Open the

Dial Prefix

menu.

e. Select the

On

setting.

NOTE:

To send a fax without a prefix, when the

Dial Prefix

option is turned on, send the fax

manually.

Send a fax to an international number

a. If a prefix is required, manually dial the telephone number with the prefix.

b. Enter the country/region code before dialing the phone number.

c.

Wait for pauses as you hear the tones on the phone.

d. Send the fax manually from the control panel.