Receive a recorded error message from the phone company when trying to
send a fax
●
Make sure you dial the fax number correctly, and make sure that the phone service is not blocked.
For example, some phone services might prevent long distance calling.
●
If an outside line requires a prefix, turn on the
Dial Prefix
option or include the prefix in the speed
dial number.
a. From the Home screen on the product control panel, touch the Setup button.
b. Open the
Fax Setup
menu.
c.
Open the
Basic Setup
menu.
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Chapter 9 Solve problems
ENWW
d. Open the
Dial Prefix
menu.
e. Select the
On
setting.
NOTE:
To send a fax without a prefix, when the
Dial Prefix
option is turned on, send the fax
manually.
●
Send a fax to an international number
a. If a prefix is required, manually dial the telephone number with the prefix.
b. Enter the country/region code before dialing the phone number.
c.
Wait for pauses as you hear the tones on the phone.
d. Send the fax manually from the control panel.