The No fax answer message appears
●
Try to resend the fax.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Disconnect the product telephone cord from the wall, connect a telephone to the phone jack on the
wall, and try making a voice call.
●
Connect the product phone cord to a jack for another phone line.
●
Try a different phone cord.
●
Make sure that the phone cord from the wall telephone jack is connected to the line port.
●
Check the phone line by using the
Run Fax Test
option from the
Service
menu on the control panel.
a. From the Home screen on the product control panel, touch the Setup button.
b. Open the
Service
menu.
c.
Open the
Fax Service
menu.
d. Select the
Run Fax Test
item.
●
If the error persists, contact HP. See
www.hp.com/support/ljmfpM521series
or the support flyer
that came in the product box.