The document feeder jams, skews, or picks up multiple sheets of
paper
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The original might have something on it, such as staples or self-adhesive notes, that must be
removed.
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Make sure that the document-feeder cover is closed.
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The pages might not be placed correctly. Straighten the pages and adjust the paper guides to
center the stack.
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The paper guides must be touching the sides of the paper stack to work correctly. Make sure that
the paper stack is straight and the guides are against the paper stack.
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Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path.
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Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free
cloth moistened with warm water.