HP anticounterfeit Web site
Go to
www.hp.com/go/anticounterfeit
when you install an HP toner cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the toner cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
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Chapter 3 Parts, supplies, and accessories
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Print when a toner cartridge is at estimated end of
life
Black cartridge is low: The product indicates when a toner cartridge level is low. Actual toner
cartridge life remaining may vary. Consider having a replacement available to install when print
quality is no longer acceptable. The toner cartridge does not need to be replaced now.
Black cartridge is very low: The product indicates when the toner cartridge level is very low.
Actual toner cartridge life remaining may vary. Consider having a replacement available to install
when print quality is no longer acceptable. The toner cartridge does not need to be replaced now
unless the print quality is no longer acceptable.
Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner
cartridge has ended.
You can change the way the product reacts when supplies reach the Very Low state. You do not have
to re-establish these settings when you install a new toner cartridge.
Enable or disable the Very Low Setting
You can enable or disable the default settings at any time, and you do not have to re-enable them
when you install a new toner cartridge.
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Open the following menus:
●
System Setup
●
Supply Settings
●
Black Cartridge
●
Very Low Setting
3.
Select one of the following options:
●
Select the
Continue
option to set the product to alert you that the toner cartridge is very low,
but to continue printing.
●
Select the
Stop
option to set the product to stop printing (including printing faxes) until you
replace the toner cartridge.
●
Select the
Prompt
option to set the product to stop printing (including printing faxes) and
prompt you to replace the toner cartridge. You can acknowledge the prompt and continue
printing. A customer configurable option on this product is "Prompt to Remind Me in 100
pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer
convenience and is not an indication these pages will have acceptable print quality.
When the product is set to the
Stop
option, there is some risk that faxes will not print after the new
cartridge is installed if your product has received more faxes than the memory can hold while stopped.
ENWW